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Thanks for shopping at A.F. Smith. We want you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.
For most products, simply return it with the original receipt and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the original payment method. Items ordered online will be refunded back to the credit card that was used for the purchase. For returns for cash, cash equivalent, and check transactions over $250, A.F. Smith will mail a refund check to you or transfer money to your bank account within 10 business days.
We regret that some items are ineligible for return or refund.These include:
A.F. Smith reserves the right to deny any return.
If you're having technical problems with your new product, please visit our home page at www.afsmith.bm and click Technical Support before attempting a return.